Job overview
Complete role details
Location
Hyderabad
Employment type
Other
Workplace
Onsite
Seniority
Lead
Education
Bachelor's degree
Skills
Role details
Job description
Job Description
Frameworks Tools: Hands‑on experience with OpenShift/Kubernetes, and web servers such as NGINX, Gunicorn, and Uvicorn.
"Programming Languages: Proficiency in Python language.
Observability: Familiarity with monitoring tools like Grafana and Prometheus.
Databases: Experience working with PostgreSQL, Cassandra, and MongoDB.
Caching: Knowledge of Redis for caching and performance optimization.
Cloud DevOps: Understanding of CI/CD pipelines, Linux environments, and automation scripting.
Collaboration: Ability to work effectively in agile, cross‑functional teams.
͏
Frameworks Tools: Hands‑on experience with OpenShift/Kubernetes, and web servers such as NGINX, Gunicorn, and Uvicorn.
"Programming Languages: Proficiency in Python language.
Observability: Familiarity with monitoring tools like Grafana and Prometheus.
Databases: Experience working with PostgreSQL, Cassandra, and MongoDB.
Caching: Knowledge of Redis for caching and performance optimization.
Cloud DevOps: Understanding of CI/CD pipelines, Linux environments, and automation scripting.
Collaboration: Ability to work effectively in agile, cross‑functional teams.
͏
- Provide customer support/ service on the DevOps tools
- Timely support internal & external customers escalations on multiple platforms
- Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
- Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost
- Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems
- Follow escalation matrix/ process as soon as a resolution gets complicated or isnâÃÂÃÂt resolved
- Provide knowledge transfer, sharing best practices with the team and motivate
͏
- Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to WiproâÃÂÃÂs standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Incase of performance issues, take necessary action with zero tolerance for âÃÂÃÂwillâÃÂàbased performance issues
- Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
- Resourcing
͏
Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous Integration, Deployment & Monitoring | 100% error free on boarding & implementation |
| 2. | CSAT | Manage service tools Troubleshoot queries Customer experience |
| 3. | Capability Building & Team Management | % trained on new age skills, Team attrition %, Employee satisfaction score |
