Job overview
Complete role details
Location
Pune
Employment type
Contractor
Workplace
Onsite
Experience
7+ years
Seniority
Lead
Role details
Job description
Job Description
"Genesys Cloud (Prime Skill) – Configuration, Administration.
Routing Development Skill Not required.
Role is to support Cloud build and call-flow testing in Lower environments. "
Hyderabad / Pune
7+ years
Rates including mark up - 150 K/M
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| Team Management | Collaborate with team members to resolve open tickets and service requests. |
| Knowledge base and continuous learning | Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution. |