Job overview
Complete role details
Location
Kolkata, West Bengal, India
Salary
₹1,50,000 – ₹2,00,000 / year
Employment type
Full Time
Workplace
Onsite
Experience
0-6 years
Seniority
Individual Contributor
Education
12th/Higher Secondary
Posting date
22 Aug 2026
Closing date
22 Feb 2027
Requisition ID
1455690
Role details
Job description
Key Responsibilities:Answer incoming calls and address customer questions or complaints.Make outbound calls to follow up on client requests or promote services.Log and update customer details and conversation notes in the database.Escalate complex technical or service issues to senior teams.Meet daily performance goals for call resolution and customer satisfaction.
Experience
0 - 6 Years
No. of Openings
25
Education
12th Pass
Role
Customer Care Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
20 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Mobile Allowance, Internet Allowance
Face Interview Location
113, poddar point, park street mullick bazar, near Apeejay school, Kolkata-700016