Job overview
Complete role details
Location
Chennai (ex Madras), IN
Employment type
Contractor
Workplace
Onsite
Role details
Job description
Job Description
Order Management and Logistics Analyst ensure timely order fulfilment, from order entry to delivery, ensuring timely and accurate shipments. This role requires coordinating with various departments, optimizing logistics operations.
Job Description - Grade Specific
Key responsibilities encompass:
Technical Excellence: Transportation Management Systems (TMS),Warehouse Management Systems (WMS), Order Management Systems (OMS), and Route Optimization Software
Oversee the order management process from order entry to delivery. Lead a team of order management analysts. Ensure data accuracy and timely processing of orders. Resolve complex order-related issues and customer complaints. Develop and implement process improvements to enhance efficiency.