Job overview
Complete role details
Location
Pune
Employment type
Other
Workplace
Hybrid
Experience
6-10 years
Skills
Role details
Job description
Job Description
Role Purpose
The purpose of this role is to support delivery through development and deployment of tools.
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Title: Broadcom Automic
Location: Pune
Total years of experience: 6 to 10 years
Proficient in troubleshooting and resolving technical issues across Broadcom Automic environments.
· Experienced in installation, administration, upgrade, and migration of Automic Automation components.
· Skilled in configuring and troubleshooting Automic components including Agents, Jobs, Job Plans, and Workflows.
· Hands-on experience in creating and managing automation objects such as tasks, workflows, calendars, and schedules.
· Strong understanding of various OS platforms including Windows, Linux/Unix, and scripting tools like Shell, PowerShell, or Python.
· Familiarity with SAP job scheduling and integration with Automic Automation.
· Proven experience in handling high-priority incidents (P1/P2), coordinating with application teams and stakeholders for quick resolution.
· Good grasp of ITIL processes and experience with ticketing tools like ServiceNow or Remedy.
· Capable of implementing and modifying automation processes to meet evolving business requirements.
· Experience with monitoring, alerting, and notification features within Automic Automation.
· Skilled in managing version upgrades, patch deployments, and environment health checks.
· Strong problem-solving skills with the ability to troubleshoot issues independently and proactively.
· Experience working in hybrid environments with multiple operating systems and enterprise applications.
· Excellent communication skills and ability to document configurations, procedures, and troubleshooting steps clearly.
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Deliver
| No. | Performance Parameter | Measure |
| 1. | Tool Development and deployment | Quality of solution Timely development and within budget Timely deployment of tool Error free deployment |