Job overview
Complete role details
Location
Chennai
Employment type
Other
Workplace
Onsite
Experience
5+ years
Skills
SAP
Role details
Job description
Job Description
Role Purpose
The SIMS customer has requested to offshore one Blackline Admin role to manage the Blackline tool, with an immediate requirement to initiate the project.
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Required Skills & Experience
- Relevant experience in BlackLine tool – 5+ years
- Strong understanding of R2R processes (GL, Reconciliations, Journals)
- Experience with ERP systems (SAP preferred)
- Exposure to BlackLine modules:
- Account Reconciliation
- Task Management
- Matching
- Strong analytical skills and attention to detail
- Good communication skills
Key Responsibilities- Support BlackLine system administration, including user setup, access management, and role assignments.
- Assist in account reconciliation management, including assignment of preparers, reviewers, and approvers.
- Maintain and update reconciliation groups, templates, and frequencies.
- Support task management and close calendar activities to ensure timely month-end close.
- Monitor and schedule system jobs, data loads, and interfaces.
- Assist in transaction matching and issue resolution for unmatched items.
- Perform data validation checks to ensure completeness and accuracy of uploaded data.
- Support change management activities (new account setup, modifications, and clean-up).
- Coordinate with finance teams (RTR/AP/AR) for issue resolution and process alignment.
- Maintain documentation, SOPs, and support audit requirements.
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Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
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Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback |
| 2 | Self- Management | Productivity, efficiency, absenteeism, Training Hours, No of technical training completed |
