Associate

Associate | 0 - 1 Year Experience | Order Management

Job Summary - Order Management - Associate

Shift Timing- Rotational shift

Job Openings- Chennai

Cab- One way facility for Chennai

To complete your application process click the - MSFORM Link - 

Experience

0-1 years with industry experience, preferably from Order management, or similar industry with Excellent Excel Skills. 

Education

• Only Graduates (Any Degree)

Skills Required

• Proven domain experience 
• Communication skills.
• Coordination & organizing skills 
• Presentation skills
• Ability to multitask & work under pressure
• Technical proficiency in MS office products required (Excel, Word, Power Point etc.)
• Analytical skills

 Roles & responsibilities

• Independently handle, assist the orders to determine problems and provide resolutions on any issues & service problems, coordinate escalations.
• Motivating associates through effective management, career development and implementation of reporting mechanisms 
• One on One Relationship management 
• Analysis of reports including process dashboards 
• Initiate appropriate action plans 
• Aware of, and compliant to all Company policies and procedures which include Information Security Management Systems 
• Ensure that all company information which includes customer information are kept confidential and secured 
• Demonstrate good business decisions, pro-active problem solving and relationship building
• Ability to go beyond the call of duty in times of business exigencies
• Continuous Improvement within the team
•Liaising with Operations and other support function